Frequently Asked Questions
Question: Do we take donations?
Answer: Yes, we do take donations. All donations received are fully inspected, cleaned and ready for it’s new owner. We are able to pick up donations, just give email us and we will reach out to you.
Question: Are sizes listed on clothing?
Answer: Yes, all sizes can be found on the items page, just below the description and price.
Question: Do we ship?
Answer: Yes we do. Currently, we are strictly online so all orders will be shipped. We use UPS, USPS, and Fed Ex for our shipping. All shipping comes with tracking for our customers as well as our company. We currently offer free delivery to the Pittsburgh Area.
Question: Our items stored at your home?
Answer: No, our company does have a warehouse unit in which all of our merchandise is kept in order. Our team fulfills orders as they come in, which is all done at our warehouse unit.
Question: What payment methods do we take?
Answer: We currently take Visa Master Card, Discover, American Express, Link, Apple Pay, Klarna, and Afterpay.
Question: What is your shipping cost?
Answer: Shipping cost for all orders is $6.95. Any order over $40.00 receives free shipping.
Do we offer refunds?
Answer: We offer refunds for any item that is labeled as “Brand New”. Unfortunately, we do not offer refunds for any resell/used items. We may issue the customer a credit, depending on the reason for return of previously used items.